Frequently asked questions

Sulfates (such as SLS and SLES) are strong cleansing agents that can strip the hair's natural oils. SAM products contain no sulfates, so they clean gently and help keep your hair soft, hydrated and less prone to dryness and frizz.

Yes. The Rosemary & Mint range is made for all hair types, whether oily, dry, straight, wavy or curly.

Yes. The sulfate-free formula is gentle and suitable for the whole family, including children. As with any cosmetic, avoid contact with the eyes and rinse with water if it happens.

Yes. It is sulfate-free and gentle enough for daily use. The mint leaves your scalp feeling fresh after every wash.

Yes. It cleans the scalp gently without stripping it, and rosemary and mint give a clean, refreshed feeling that suits oily scalps.

Apply it mainly to the lengths and ends, where hair needs the most nourishment. Leave it for 2 to 3 minutes, then rinse.

Yes. It softens the hair and makes it easier to comb, which helps reduce breakage when detangling.

Once or twice a week. Apply it to clean, damp hair, leave it for 5 to 10 minutes, then rinse well.

Biotin is a B vitamin used in hair care to support the look of stronger, softer and shinier hair. Combined with rosemary and mint, the mask leaves hair silky and light.

Yes. Because SAM products are sulfate-free, they are gentle on keratin- and protein-treated hair and help the treatment last longer.

Wash with the shampoo, then apply the conditioner to the lengths and ends every time you wash. Once or twice a week, use the hair mask instead of the conditioner for deeper nourishment.

Most customers notice softer, fresher-feeling hair from the first wash. For stronger, healthier-looking hair, use the full routine regularly for several weeks. Results vary from person to person.

Yes, we deliver across the UAE: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. The delivery fee depends on the emirate and is shown at checkout.

Usually 1 to 3 working days for Dubai, Sharjah, Ajman, Abu Dhabi and Umm Al Quwain, and 2 to 4 working days for Ras Al Khaimah and Fujairah. We contact you on WhatsApp to confirm your order before shipping.

Yes. Delivery is free on orders above the free-delivery amount shown in your cart and at checkout.

You pay cash on delivery: no card is needed online. Please have the order total ready when the courier arrives. All prices include 5% VAT.

No. You can order as a guest with just your name, UAE mobile number and address. Creating an account lets you track orders and re-order faster.

Contact us on WhatsApp within 48 hours of delivery with a photo of the product, and we will arrange a replacement. See our Shipping & Returns page for details.